Minimize losses with your integrity intact

Collecting past due monies is the Achilles tendon of every loan or leasing company. Our collections management services are designed to minimize your losses while maintaining the integrity of your reputation in the process. We provide a full suite of professional collections management services and an impressive track record in the following critical areas:

Delinquency Handling: We offer services for all phases of delinquency starting with friendly reminder notices and routine phone calls, and eventually severe collection attempts on seriously delinquent accounts. We have automatic dialer capabilities to make collections on small and mirco ticket accounts more efficient and effective. For large ticket accounts, managers are making the calls in person.

Debt Restructuring: Our team of attorneys, paralegals, recovery and collections specialists facilitate debt-restructuring discussions through a detailed financial analysis, collateral evaluation and negotiations.

Monthly Reporting: Standard data reporting includes monthly delinquencies, trial balances, transaction acitivity and other account related reports per your specifications. We can also provide special reports on virtually any aspect of the past due invoice life cycle.

Customer Relations: Customer service representatives are on staff to provide exceptional support and answers to routine inquiries such as estimated property tax, billing and payment history, equipment location changes, or end of lease quotes.

Loss Mitigation: From skip tracing of missing debtor information to handling all of the filings associated with bankruptcy, litigation, foreclosure, and repossession proceedings, we employ every possible avenue to ensure the fullest and most timely collection of past due payments and/or reclamation and disposal of defaulted assets.

Asset Recovery and Remarketing: We have experienced appraisal and remarketing staff that can help to maximize the returns on off-lease collateral.

To learn how we can improve your collections management, contact us for a free portfolio assessment.

Textron Business Services, Inc. is a subsidiary of Textron Financial Corporation